Potential Delays Due to Severe Weather

Due to severe weather conditions affecting multiple regions across the United States in the past week, delays may occur in background check services due to availability of local records required to perform background checks.

If you're a current ShieldHub customer whose renewal is impacted, contact support@shieldhub.com for assistance or submit a ticket by clicking here.

We're here to support you and appreciate your patience during this time. Our hearts go to those families that have been devastated by the weather events. Stay safe!

The impacted areas may include:

• Midwest & Southeast: Tornado outbreaks have caused infrastructure damage and transportation disruptions in Missouri, Illinois, Mississippi, and Arkansas.
• Southern Plains: Wildfires and dust storms in Texas and Oklahoma have led to road closures and hazardous travel conditions.
• Northern Plains: Blizzard conditions in Minnesota and South Dakota have resulted in travel restrictions and power outages.
• Northern Arizona: Areas such as Flagstaff and the surrounding High Country experienced heavy snowfall, leading to hazardous travel conditions and multiple road closures.

We are actively monitoring the situation and working with our CRA partner to minimize disruptions. If you are in an affected area, please check for updates and allow extra time for any background check services. For jurisdictional updates, please visit Known Jurisdictional Delays or contact our customer support team at support@shieldhub.com.